Prevail Ventures

"Jim is held in very high regard by anybody who has worked with him, customers, vendors, superiors, peers and subordinates. He has also shown the uncanny ability to work successfully with project teams (inside and outside the company) to improve delivery schedules while maintaining quality by quickly identifying critical path and redundant or useless activities. "

Luciano Dalle Ore
COO, Lumenare

" I have had the pleasure of working with Jim on two different occasions. im is very process oriented, technically savy, and customer aware. I recommend him highly and would enjoy working with him again in the future "

Don Gammon
SVP Sales, ColdSpark

Experience doesn't matter, until you need it... ANONYMOUS

With over 25 years in high technology, including over a decade working with leading software companies, Jim Harter provides a relentless focus on customers and the products and services to support them. As an experienced executive in professional services, sales engineering, and customer support, Jim advises in the areas of professional services organizations and implementation practices, product design for implementation, outsourcing alternatives, and customer support systems. Jim has extensive experience in a wide variety of technologies and product domains, including Web 2.0, multi-tier enterprise applications, data warehousing and analytics, testing, network and mobile technologies, and complex integrations.

Jim spent 13 years building customer facing organizations in fast-growing software companies, including running professional services and support organizations at BroadVision and Tumbleweed during their hyper-growth, newly public stages. Jim personally managed implementations at marquee customers such as American Airlines, Sears, HP, Morgan Stanley, Citibank, and many others. His services organizations built many " first of the kind " ecommerce and corporate sites, while scaling the business at 200% + per year. Jim also led services, support, and sales engineering organizations at innovative companies such as Covalent Technologies (commercial open source software, acquired by SpringSource), Datanautics( Web analytics and anti-phising products), and QuikCycle (complex network testing automation and management).

Prior to his experience with software companies, Jim spent 15 years with Apple Computer, leading technical pre-sales, field operations, and support organizations as Apple grew from less than 1000 employees and $150 illion in revenue to over 10,000 employees and $10 Billion. Jim worked across multiple sales and distribution channels at Apple, including retail, large enterprise, OEM, and education sales.

jim@prevailventures.com
+1 (925) 452-4123